PwC Ireland, in partnership with Microsoft, is opening a new generative artificial intelligence (GenAI) business center to boost adoption of the new technology. The professional services firm said the center, located at its Irish headquarters on Dublin’s North Wall Quay, will drive “the necessary investment returns in a safe and secure way.” The technology has “the potential to transform industries by automating tasks, revolutionizing problem-solving, and creating new opportunities,” it said.

The announcement of the new Irish unit came as PwC released a survey that found adoption of AI and GenAI in Ireland was slow by international standards. The survey of business leaders here found fewer than one in 10 (7 per cent) have rolled out AI on a large scale in their organizations. This compares to 26 per cent in a previous PwC survey carried out among US business executives. Nearly a quarter (24 per cent) of Irish business leaders admitted they have no plans to use GenAI such as OpenAI’s GPT models, in the year ahead. However, some 61 per cent said that they are either considering adopting AI or using it to a limited extent.

Referring to the announcement of the new center, managing partner of PwC Ireland Enda McDonagh said: “This is an important investment by PwC Ireland that we believe will deliver a generational leap forward in the way we deliver our work and aligns with our strategy to be at the forefront of technology-enabled change. This strategic collaboration with Microsoft will allow us to harness the power of generative AI in a secure and responsible way to build trust and drive sustained outcomes for clients.”