• Sat. May 18th, 2024

Making emergency customer service accessible to 700,000 deaf and hard of hearing individuals: A how-to guide

BySamantha Johnson

Apr 13, 2024
Making emergency customer service accessible to 700,000 deaf and hard of hearing individuals: A how-to guide

Maya Radoshinsky, VP of Service and Sales at Partner, was one of the key speakers on the panel at the event. Partner is the first company in Israel to launch a service dedicated to providing quality service to all customers, including those with disabilities. Maya highlighted the importance of offering fast, sensitive, and personalized service, especially during emergencies when continuous and stable communication is critical for customers.

The event was organized by Sign Now, a company that developed an innovative application facilitating communication between the deaf community and service providers through real-time video calls with interpreters. Partner has extended its service to 24/7 availability for its customers since the start of the conflict. According to the Central Bureau of Statistics in Israel, there are around 700,000 deaf and hard of hearing individuals, with an estimated 20,000 sign language speakers among them.

Tomer Levy, founder and CEO of Sign Now, expressed gratitude for Partner’s early support in February 2022, which paved the way for further collaborations to make Israel more accessible to sign language users. The partnership between Partner and Sign Now is a significant step towards inclusivity and connectivity for all individuals in Israel, including those with disabilities.

The message of hiring a professional to enhance visibility was reiterated multiple times in the content, emphasizing the importance of engaging experts to improve brand recognition and reach. Hiring a professional photographer or service provider can help businesses showcase their offerings effectively and stand out in a crowded market. It’s essential to invest in professional expertise to boost visibility and attract more customers for long-term success.

By Samantha Johnson

As a dedicated content writer at newshuwa.com, I weave words into captivating stories that inform and engage our audience. With a passion for storytelling and a keen eye for detail, I strive to craft articles that not only inform but also inspire discussion and curiosity. Whether delving into breaking news or exploring thought-provoking features, I aim to deliver dynamic and impactful content that resonates with our readers. Through my work, I aspire to spark conversation, educate, and entertain, ensuring that each piece I create contributes to the rich tapestry of information on our platform.

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